Elevate branch operations as a Branch Operations Specialist with Xylem, a leader in global water solutions. This role focuses on customer support, contract management, and productive logistics.

As a key player in Xylem's operations, you will manage customer inquiries, facilitate technician scheduling, and resolve billing issues. With a blend of two years of relevant experience and solid organizational skills, your expertise will help drive successful operations across the branch. Your collaboration with customers and team members is essential to ensuring seamless service delivery and maintaining equipment processes.

Key Responsibilities:
• Manage inbound calls and customer inquiries efficiently
• Schedule technicians and deliveries for optimal operations




• Process rental quotes and handle order placements
• Document processes clearly for effective operations
• Support technicians in work order completion and part retrieval

Requirements:
• High school diploma or equivalent with 2 years of experience
• Proficiency in Microsoft Office and ERP systems
• Robust communication skills for customer interactions
• Ability to troubleshoot complex tasks
• Understanding of general business operations

Utilize your operational talents to enhance customer satisfaction and drive impactful service at Xylem.
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📌 Branch Operations Specialist At Xylem British Columbia
🏢 Socket.dev
📍 British Columbia