Vancity is seeking a Member Contact Operations Analyst to enable data-driven improvements in member experience. The role blends analytics, reporting, and cross-functional collaboration to translate business needs into actionable requirements.
Based in Surrey with hybrid work options and in office events, the position reports to the Team Manager, Member Contact Operations. A robust foundation in Genesys Cloud and data platforms is essential.
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📌 Remote Member Contact Ops Analyst 20 Month British Columbia
🏢 Vancity
📍 British Columbia
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