Manager, People and Culture (Ontario)

Manager, People and Culture (Ontario)

12 Aug
|
Peak Associates
|
Ontario

12 Aug

Peak Associates

Ontario

Our client is an established Athletic Institution that offers leagues, camps, competitions, advanced training, and specialized facilities that enhance athletic performance and personal growth of athletes. They are currently hiring a full time Human Resources Generalist that will serve as the strategic and operational HR leader for The Company and its associated brands.
This role is responsible for building and managing a high-performance people strategy that supports the company’s continued growth, strengthens organizational culture, ensures legal compliance, and enhances the employee and student-athlete experience.
As they continue to expand programming, events, and staffing structures, the Human Resources Generalist will design scalable systems, elevate leadership accountability, and embed a culture aligned with our values of excellence, integrity, development, and community.
Key Responsibilities
1. Strategic HR Leadership
Develop and execute a comprehensive HR strategy aligned with business growth objectives
Partner with the President and senior leadership team on organizational design and workforce planning
Support succession planning and leadership development across departments
Lead performance management frameworks and accountability systems
2. Talent Acquisition & Workforce Planning
Oversee full-cycle recruitment for full-time, part-time, seasonal, and intern roles
Standardize hiring processes, interview frameworks, and onboarding programs
Support talent pipelines for coaching, operations, brand, facilities, and café operations




Ensure competitive compensation benchmarking within the sport and facility management industry
3. Culture & Employee Experience
Champion company cultural foundation and leadership standards
Design employee engagement initiatives and retention strategies
Lead conflict resolution and employee relations processes
Develop policies that reinforce inclusivity, transparency, and accountability
Support internship program structure, mentorship systems, and professional development pathways
4. Compliance & Risk Management
Ensure compliance with Ontario Employment Standards Act (ESA)
Maintain compliance with WSIB, OHSA, Human Rights Code, and applicable federal regulations
Develop and maintain employee handbook, contracts, and HR policies
Oversee workplace investigations and documentation procedures
Ensure proper record-keeping and HR data management
5. Compensation, Benefits & Administration
Manage payroll oversight and benefits administration
Develop compensation structures, bonus frameworks, and incentive programs
Provide reporting and analytics on staffing costs, turnover, and workforce trends
Support financial planning related to staffing growth and efficiencies
6. Training & Development
Build leadership training initiatives for managers and department heads




Implement structured onboarding and role clarity systems
Support performance improvement plans and professional growth pathways
Facilitate ongoing staff training in customer service, leadership, and operational excellence
Qualifications
Education
Bachelor’s degree in Human Resources, Business Administration, Psychology, Sociology, or related field (required)
Post-graduate HR certificate or diploma (preferred)
Professional Designations (Strongly Preferred)
It is strongly preferred for candidates to possess one or more of the following recognized Canadian HR designations:
CHRE (Certified Human Resources Executive) – HRPA
CPHR (Chartered Professional in Human Resources – CPHR Canada)
Membership in HRPA (Ontario) in good standing is strongly preferred.
Experience Requirements
3–5+ years of progressive HR experience
Experience in multi-entity or growing organizations preferred
Experience in sport, recreation, hospitality, education, or facility-based organizations considered an asset
Proven experience building HR systems from foundation to scale
Experience supporting both full-time and high-volume part-time staffing models
Core Competencies
High emotional intelligence and strong conflict-resolution skills
Strategic thinker with operational execution capability
Ability to balance compliance with culture-building
Strong communication and leadership presence
Discretion and professionalism in handling confidential matters
Data-driven and systems-oriented mindset

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📌 Manager, People and Culture (Ontario)
🏢 Peak Associates
📍 Ontario

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