Oak View GroupOak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.Position SummaryThe Information Desk Clerk position represents FirstOntario Concert Hall as initial contact for prospective clients and the general public both on the phone and in person. Receptionist will also assist guests with event information and/or route necessary calls to appropriate personnel. Responsible for stage door/mail run.This is a seasonal role from February 2, 2026 and will end on June 2, 2026.This role pays an hourly rate of $18.74 CAD (per CBA).This position will remain open until April 24, 2026.ResponsibilitiesAssist with guest or client questions as neededCreate and distribute weekly/monthly schedule for surrounding community from Event Booking softwareLog incoming checksFile pay checks/distribute on paydayManage lost and foundCollect, distribute and log employment applicationsCreate directional signage for eventsMaintain booking confirmation binderPerform filing or other office related workCollects and input all Guest Services availability sheetsCourteously receive, screen and direct all in-bound calls, emails,



and visitors to FirstOntario Concert Hall.Maintain a professional image and demeanor with all employees, management, executives and visitors at all times.Responsible for signing guests in/out and issuing guest badges.Submit weekly timesheets for payrollAdhere to company policies and proceduresMaintain a high level of confidentiality in all interactionsOther duties as assignedQualificationsHigh School diploma or College diploma preferredMinimum of 2 years' experience in office reception or a similar fieldThe successful candidate will be a strong communicator with strong interpersonal and team skills.Ability to work independently and remain versatile in roleAbility to work in a high pressure, fast paced environmentAbility to multi taskExceptional customer service skills—outgoing and friendly personality requiredGeneral knowledge of Microsoft Word, Excel and OutlookStrengthened by our Differences. United to Make a DifferenceAt OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

📌 Information Desk Clerk - C$18.7 An Hour (Hamilton)
🏢 Oak View Group
📍 Hamilton