Elevate member interactions as a Member Experience Representative with FirstOntario. This role focuses on delivering exceptional service and meeting financial needs for members across multiple branches.
As a key team member, you will engage with existing and prospective members, providing tailored financial advice and robust solutions to ensure their satisfaction and loyalty. You will also be integral to the branch's business development goals while adhering to FirstOntario’s high service standards.
Key Responsibilities:
• Identify prospects to enhance member satisfaction
• Conduct proactive business development activities
• Provide integrated financial services to members
• Utilize Membership Relationship Management systems for follow-up
• Achieve member portfolio goals as directed by Branch Manager
Requirements:
• Grade 12 or equivalent education
• 3 years of bank or credit union experience
• Proficient in Microsoft Office Suite
• Solid interpersonal and communication skills
• Ability to work effectively with minimal supervision
Bring your expertise in member services and financial solutions to provide top-tier experiences at FirstOntario.
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📌 Member Experience Representative At Firstontario Burlington
🏢 FirstOntario Credit Union
📍 Burlington