Drive transformation in Clio’s Qualified Services as a Senior Manager. Oversee strategic vision, new AI-native offerings, and foster high-performing teams in a hybrid work model.
As the Senior Manager at Clio, you will define and execute the vision for our Professional Services, ensuring alignment with customer retention, client satisfaction, and revenue growth. This leadership role expands service lines to address customer needs while positioning Clio as a leader in legal technology solutions. Collaborating with teams across Customer Success, Sales, and Product, you will drive innovative service adoption and excellence.
Key Responsibilities:
• Define the strategic vision for skilled services
• Lead the launch of AI-native service offerings




• Collaborate with cross-functional teams
• Oversee P&L;, budgeting, and profitability metrics
• Foster team development and operational culture
Requirements:
• Proven experience in managing professional services
• Strong background in AI and legal technology
• Expertise in financial management and P&L; ownership
• Ability to lead high-performing teams
• Customer-focused service design experience
Lead Clio’s Skilled Services transformation, shaping future growth and delivering exceptional client outcomes.
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📌 Senior Manager For Clio's Professional Services Vancouver
🏢 Themis Solutions
📍 Vancouver