Lead the design and optimization of automated processes as an Automated Processes Specialist at LGM. This hybrid role focuses on improving claims decision workflows.

You will be the central figure in driving automation excellence, working closely with various teams to streamline adjudication processes that impact customer and dealer interactions. Your analytical skills will support effective reporting and contribute to strategic transformation, ensuring LGM remains a leader in warranty services. Additionally, you will develop training initiatives that enhance team capabilities and operational efficiency.

Key Responsibilities:
• Develop and optimize adjudication business rules
• Create detailed reports to support operational insights
• Facilitate effective dealer training on claims management




• Support process design and change initiatives
• Analyze claims workflow effectiveness and implement improvements

Requirements:
• 3+ years experience in the automotive sector
• Proficient in MS Office, with exposure to analytics tools
• Solid background in process improvement methodologies
• Excellent verbal and written communication skills
• Knowledge of warranty claims and compliance standards

Contribute your expertise in automated processes at LGM to boost operational effectiveness and enhance customer satisfaction.
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📌 Automated Processes Specialist at LGM (British Columbia)
🏢 LGM Financial Services
📍 British Columbia