Elevate client relationships as the Manager of Client Development in Canada, overseeing boutique loyalty programs and ensuring strategic execution alongside sales teams.

In this role, you will strategize and implement client development plans that align with corporate vision and priorities. Effective collaboration with the Corporate CRM team, boutique directors, and sales managers is essential. You will guide the education of Sales Associates and track client engagement metrics to enhance service quality and overall guest experiences.

Key Responsibilities:
• Create and execute annual client development plans
• Analyze regional databases for growth opportunities
• Mentor Sales Associates on client engagement techniques
• Ensure successful integration of CRM initiatives
• Oversee guest list preparations for events

Requirements:
• Bachelor’s degree is necessary
• 4-5 years of management experience in luxury sectors
• Expertise in CRM strategy and implementation
• Proven communication and interpersonal skills
• Ability to travel within the region

Join Richemont to guide a team towards elevated client service and successful boutique management.
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📌 Manager of Client Development Canada (Ontario)
🏢 Van Cleef & Arpels
📍 Ontario