Overview

LensCrafters is a part of EssilorLuxottica, a global leader in vision care. We pair state‑of‑the‑art technology with a personal approach to eye care, aiming to provide exceptional customer experiences.

Responsibilities
Welcome all customers and set expectations
Custom fit glasses and precisely place prescription in lenses
Act as a leader in optical acumen
Take and record measurements, accurately adjust and fit eyewear with attention to detail
Assist the team with complex product needs and prescriptions
Use technology accurately under time pressure with exceptional product knowledge
Proactively investigate root causes of issues and drive solutions to exceed customer expectations
Multi‑task, prioritize, and manage competing priorities
Strive to achieve exceptional results on brand KPIs and competencies
Maintain store appearance, cleanliness, and organization
Inform management of safety opportunities and demonstrate safe work practices
Be resourceful, self‑motivated, and committed to continual learning, improvement and results
Adhere to company policies, including discounts, promotions, and inventory management

Basic Qualifications




High school graduate or equivalent
State licensure
Optical dispensing experience
Strong customer service skills: communicator, listener, and team builder
Knowledge of current store merchandise
Solid basic math skills
Awareness of current fashion trends
Selling skills and ability to use and carry an iPad/tablet
Familiarity with POS, computers, and calculators
Embrace new technology and change

Preferred Qualifications
Previous customer service and retail experience

Pay Range

US$27.49 – $38.31 per hour

Advantages

Health care, retirement savings, paid time off/vacation, and employee discounts are part of the total rewards package. Competitive bonus and/or commission may also be offered.

Equal Opportunity Employment

EssilorLuxottica complies with all applicable laws related to the application and hiring process. We are an Equal Chance Employer. All qualified applicants will receive consideration for employment without regard to a wide range of protected characteristics.
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📌 Lenscrafters Licensed Optician Toronto
🏢 LensCrafters
📍 Toronto