Elevate your career with Ericsson in Ottawa, Ontario as a Senior Product Support Skilled specializing in RAN technical support. Engage in creative technology and contribute directly to customer solutions.This senior role within RAN Software & Compute Platforms Engineering focuses on providing exceptional technical support for Ericsson's RAN products. You will collaborate closely with diverse teams including designers and field troubleshooters to drive effective resolution of technical issues. Your expertise will enhance product integration, trial support, and help maintain Ericsson's technology leadership.Key Responsibilities:
Provide expert support on RAN product solutions
Collaborate with development teams to address customer needs




Identify and troubleshoot faults in RAN field solutions
Lead technical taskforces and communicate effectively
Offer on-site and remote deployment supportRequirements:
BSc or higher in Telecommunications or related field
Solid hands-on troubleshooting experience
Knowledge of RAN systems and features
Ability to engage in cross-functional collaboration
English proficiency for effective communicationMaximize your RAN expertise and innovation mindset as you support customer solutions at Ericsson in Ottawa.#J-18808-Ljbffr

📌 Senior Ran Support Professional Ottawa
🏢 Ericsson
📍 Ottawa