Join DoorDash as a Senior CRM Campaign Manager, crafting impactful lifecycle marketing campaigns that resonate with Canadian consumers. You'll play a crucial role in enhancing customer loyalty through engaging communication strategies.
This role requires a strategic thinker with a keen eye for detail and strong execution skills. You will own the CRM strategy for seasonal engagements while collaborating across teams to ensure the success of high-reaching marketing initiatives. Your focus will be on driving order volume during peak occasions and enhancing overall lifecycle retention.
Key Responsibilities:
• Lead CRM strategy for occasions across several channels
• Oversee campaign development from ideation to analysis
• Work closely with creative and analytics teams
• Monitor emerging trends in CRM strategy
• Integrate occasion strategies with lifecycle management
Requirements:
• Minimum 4 years in CRM or lifecycle marketing
• Experience with tools like Braze and Salesforce
• Ability to analyze data for informed decision-making
• Robust collaboration skills with various teams
• Bachelor's degree or equivalent experience
Strengthen customer connections through data-driven CRM campaigns with DoorDash, enhancing user engagement and retention.
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