What is the opportunity As a member of the Personal Banking & Commercial Banking Operational Risk team, you will lead a critical function that strengthens RBC's operational resilience. In this role, you'll lead a team responsible for designing and executing sophisticated integrated scenario testing strategies that validate our ability to navigate supplier disruptions and activate business‑continuity plans when it matters most. You will also collaborate with procurement, IT, legal, and business units to design realistic, high‑impact tabletop exercises that expose vulnerabilities and build organizational confidence.
Responsibilities Design and implement a comprehensive testing framework for supplier exit strategies and business continuity plans, aligned with RBC's risk appetite and regulatory requirements
Develop annual and quarterly testing roadmaps with defined scope, timelines, scenarios, and stakeholder engagement protocols
Establish and monitor key risk indicators and success metrics across all testing programs
Create interactive dashboards (e.g., via Tableau, Power BI) to visualize test results, compliance status, and risk trends
Lead a team that executes end‑to‑end tabletop exercises simulating high‑impact scenarios (supplier disruptions, IT outages, cyber incidents, geopolitical events) to demonstrate PB & CB's resiliency for our most critical operations
Orchestrate cross‑functional participation and ensure realistic, actionable scenario design
Document lessons learned, process gaps,



and remediation actions with clear ownership and accountability
Partner closely with the Operational Resiliency and BCM team to collaborate effectively and ensure a coordinated approach with our product teams
Build relationships across business units, risk teams, and 2nd line GRM partners
Qualifications Expertise in operational risk frameworks, BCP/disaster recovery, and supplier risk management
Proficiency in data visualization tools
Proven operational risk/operational resiliency experience
Experience leading or participating in tabletop exercises
Ability to influence cross‑functional teams and drive accountability
Strong problem‑solving skills to interpret complex risk scenarios
Exceptional written/verbal skills for technical and executive audiences
Strong initiative, curiosity to learn more, and a self‑starter attitude
Adaptability and flexibility to work through ambiguity
Job Skills Business Process Design
Decision Making
Financial Risk Management (FRM)
Operational Risks
Risk Control
Risk Management
Teamwork
Benefits A comprehensive Total Rewards Program
Ability to make a difference and lasting impact
Opportunity to work in a dynamic, team-oriented, progressive, and high‑performing organization
Job Details Address: 88 Queens Quay W, Toronto
City: Toronto
Country: Canada
Work hours/week: 37.5
Employment Type: Full time
Platform: Personal & Commercial Banking
Job Type: Regular
Pay Type: Salaried

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📌 Senior Manager, Integrated Scenario Testing, PB & CB (Ontario)
🏢 RBC
📍 Ontario