Take on the role of Collections Account Manager at Ritchie Brothers, a unique opportunity blending in-office and remote work. Your mission is to enhance collections and resolve outstanding accounts effectively.

This role caters to professional collectors with 5 years of experience in commercial debt management. You’ll engage in early-stage collections, recommend process enhancements, and negotiate with customers to quickly resolve outstanding balances while minimizing defaults.

Key Responsibilities:
• Manage collections process for both commercial and select consumer accounts
• Track priority accounts with a focus on resolution speed
• Identify gaps and propose actionable improvements




• Problem-solve for early defaults and negotiate payment terms
• Report results and observations using Excel

Requirements:
• 5 years’ experience in auto loans and commercial collections
• Proficient in French at a qualified level
• Self-driven with keen problem-solving skills
• Strong written and verbal communication
• Excellent questioning techniques during client negotiations

Utilize your collections knowledge and communication skills as a Collections Account Manager with Ritchie Brothers.
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📌 Experienced Collections Manager – Hybrid Role (Ontario)
🏢 Ritchie Bros.
📍 Ontario