Salary Range: 95,000.00 To 125,000.00 Annually

Title: Quality Compliance Manager On-site

Reports to: Director of Operations

Based at: Mucci Pac Ltd., Kingsville, ON

Type of Employment: Full-Time, permanent, 6-days a week; and some additional hours which may include Saturdays, depending on workload and priorities. Must be able to travel as needed across Canada, United States, and Mexico.

At Mucci Farms, we are passionate about growing exceptional produce and cultivating exceptional people. As a family-owned industry leader, we foster a collaborative, fast-paced environment where innovation, quality, and continuous improvement are at the heart of everything we do. Joining our team means having the opportunity to make a meaningful impact, work alongside dedicated professionals, and contribute to delivering fresh, high-quality products to customers across North America.

Overview
The Quality Compliance Manager is responsible for developing, implementing, and driving quality compliance standards across Mucci Farms' network of distribution centers, grower partners, and customer locations. This role leads quality improvement initiatives, establishes performance metrics, supports grower and customer quality programs, and works cross-functionally to ensure consistent product quality, compliance, and customer satisfaction. The position requires strong leadership, collaboration, and frequent travel throughout Canada, the United States, and Mexico to support quality excellence across the organization.

Responsibilities

Develop, design and implement quality compliance processes and controls across the network of Distribution Centers (DC), internal and external growers

Oversee quality at the corporate level and travel to Canadian, US and Mexico sites, including customer sites





Aid and assist with grower quality concerns noted at the DC level

Liaise with Procurement, Supply and/or grower partners

Develop and attain / accountability for DC level and Grower level quality metrics

Travel to Customer DCs to determine process improvements at customer sites and Mucci sites as they relate to quality

With a Continuous Improvement mindset, deploy universal quality compliance processes across the Mucci Farms network

Balance customer service requirements with the Just-in-Time nature of produce supply

Continually develop and refine goals, building on prior learnings

Work with peer departments to standardize product QA specs for both growers and customers

Provide technical support for development and implementation of a Grower Score Card, including data for procurement and actionable feedback

Escalate grower quality noncompliance and coordinate with procurement/supply to initiate corrective actions

Knowledge, Skills and Abilities

BA degree in Business or equivalent education/experience in warehousing/distribution or related field

Minimum 3 to 5+ years of supervisory experience in operations/distribution or related business

Outstanding organizational skills and attention to detail

Ability to meet deadlines

Strong leadership abilities and teamwork orientation

Ability to work in a culturally diverse and multi-site environment

Exceptional communication skills (written & verbal)



and the ability to communicate with external and internal customers at all levels

Strong computer skills, including Microsoft Office, Excel, and comfort with systems

Proven ability to deal with and resolve challenging employees and/or situations

Physical Abilities

Must be able to sit for extended periods

Must be able to work in office environments

Must be able to travel via air and car across Canada, United States, and Mexico

Compensation
Compensation: 100,000 – 125,000 annually, benefits, RRSP matching, in office parking and other company perks

Job Requirements
The incumbent will be committed to customer service excellence and leading by example. A positive attitude in the workplace is required as is the ability to adhere to all human resources, operational and food and health safety policies and procedures.

Note
This description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined and other duties may be assigned.

Mucci Farms welcomes and encourages applications with disabilities to apply. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require a specific accommodation due to a disability or documented medical need, please contact the Human Resource Department so that arrangements can be made for the appropriate accommodation. Mucci Farms is achieving a culture and work environment that is supportive of employees with disabilities and promotes dignity, independence, integration, and equal opportunity. #IND

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📌 QUALITY COMPLIANCE MANAGER (Ontario)
🏢 Mucci Farms
📍 Ontario