Strategic Account Manager
Job Type: Permanent Full Time

Location: Toronto, Ontario

Reporting to: Director of Sales

Salary: $70,000 CAD plus $15,000 bonus

Job Purpose
We are looking for a dynamic and results-driven Account Manager who excels at building strong relationships and thinking on their feet. In this role, you will partner closely with key accounts to drive revenue growth and deepen client engagement within your portfolio. You will take ownership of all aspects of account management, including negotiation, marketing plan execution, and the development of robust business strategies aligned with our corporate objectives.

Key Responsibilities

Maximize revenue within your portfolio of preferred partner accounts

Build and maintain strong relationships with assigned accounts at both head office and travel advisor levels

Develop and execute strategic marketing plans for all key accounts

Negotiate annual preferred agreements, including setting business goals, marketing strategies, and growth targets

Prepare and implement a comprehensive Sales Plan, including monthly call patterns, participation in area trade shows (with anticipated costs), and other sales activities

Accurately document all sales-related activities in Goway’s CRM (Salesforce)

Conduct monthly analysis of account performance and marketing ROI, and monitor relevant industry updates

Conduct sales calls, attend trade shows, and deliver destination or agency presentations as required

Submit monthly business and expense reports, as well as Staff Travel Forms when necessary

Provide ongoing feedback to the Director of Sales and USA National Account Manager regarding customer service and any field issues

Participate in special projects on an ad hoc basis

Represent Goway at national shows, conferences, and events

Qualifications





Minimum of 3 years B2B travel industry experience in a similar role

University degree preferred

Strong contracting and negotiation abilities

Excellent analytical and problem-solving skills

Proven ability to meet deadlines and manage multiple tasks

Capable of working both independently and collaboratively within a team

Outstanding verbal and written communication skills

Exceptional customer service orientation

Results-driven with a strong sales focus

Positive, proactive team player with a can-do attitude

Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

Excellent command of written and spoken English

Willingness and ability to travel up to 50% of the time, both domestically and internationally

What Can You Expect From Goway?

We offer a competitive salary accompanied by performance incentives, and we place real importance on time away from work, such as paid personal days for when life calls for them and your birthday off each year.

Our commitment to skilled growth means you’ll have access to continuous learning and industry-leading training that keeps you at the forefront of travel innovation.

You’ll enjoy generous paid time off, including three weeks of vacation, six personal days, and a dedicated day off to celebrate your birthday.

Travel is in our DNA, so you’ll enjoy exclusive perks and discounts on worldwide getaways.

Since we operate across Toronto, Vancouver, Los Angeles, Manila, Sydney, and beyond, you’ll collaborate across cultures and shape a career path that reflects your ambitions.

Goway is an equal-opportunity employer. We celebrate differences and are committed to fostering an inclusive workplace for everyone. We appreciate every applicant’s interest. Please be advised that only those selected for an interview will be contacted.

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📌 Strategic Account Manager - Canada (Ontario)
🏢 Goway Travel
📍 Ontario