Enhance customer engagement with BearCom as a Customer Service Representative. Provide productive assistance to clients, addressing inquiries and ensuring quality service in a supportive environment.
BearCom, the largest distributor of wireless solutions in North America, is seeking a Customer Service Representative to join their dedicated team. This role involves managing customer inquiries across various channels, performing quality control for orders, and troubleshooting product-related issues. You'll collaborate closely with internal departments to provide swift resolutions and maintain customer satisfaction while contributing to operational projects.
Key Responsibilities:
• Answer incoming customer calls and inquiries promptly
• Verify accuracy of packing slips for processed orders




• Ensure quality control for products pulled for orders
• Handle customer complaints and inquiries effectively
• Track shipments and liaise with multiple carriers
Requirements:
• Proficient in PC and Internet usage
• Strong problem-solving skills in customer service
• Excellent communication via phone and email
• Team-oriented with multitasking abilities
• Available Monday to Friday, 8am to 5pm
Bring your customer commitment and problem-solving skills to BearCom's agile workplace in Dallas, TX.
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📌 Customer Service Representative At Bearcom Calgary
🏢 BearCom Canada
📍 Calgary