Drive your career forward at Crossroads C&I; as a Customer Service Representative. Located in Coquitlam, you’ll engage with customers while ensuring service excellence in order management.

This role requires an experienced candidate with a minimum of three years in a wholesale distribution order desk. You will be the first point of contact for clients, making communication and accountability key. The position involves answering inquiries, ensuring order accuracy, and maintaining positive customer relationships.

Key Responsibilities:
• Handle customer orders by phone, email, and in-person
• Interpret and analyze customer demands effectively
• Address product-related queries swiftly
• Input accurate order information into our systems
• Track shipment dates and manage delivery processes

Requirements:
• At least three years of relevant experience
• Proficient with mechanical product knowledge
• Strong interpersonal skills for customer interaction
• Ability to maintain composure in fast-paced settings
• Detail-focused with robust organizational skills

Utilize your skills in customer service and technical knowledge at Crossroads C&I; to excel in this vital role.
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📌 Crossroads C&I Customer Order Desk Role (British Columbia)
🏢 Crossroads C&I
📍 British Columbia