Become the General Manager at Chartwell Retirement Residence and enhance lives through effective operations management. Your leadership will ensure a welcoming, home-like atmosphere for residents.

Chartwell seeks an energetic General Manager experienced in Retirement Living or Hospitality sectors. You will manage cross-functional teams, prioritize customer satisfaction, and drive accountability across key performance areas. This role emphasizes developing talent and fostering a culture of respect.

Key Responsibilities:
• Lead an interdisciplinary team of managers and staff
• Drive financial results and customer service excellence
• Develop and coach team members for success
• Communicate priorities aligning with community values
• Engage thoughtfully with residents and families

Requirements:
• 3-5 years’ experience in a leadership capacity
• Solid background in operations management
• Exceptional communication and interaction skills
• Proven ability to analyze budgets and solve problems
• Passionate about improving residents' quality of life

Play a vital role in shaping community experiences at Chartwell, ensuring every day is enjoyable for residents.
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📌 Operations Manager at Chartwell Retirement (Quebec City)
🏢 Chartwell Retirement Residences
📍 Quebec City