Boost customer retention at Bushbalm as a skilled Retention Marketing Manager. Focus on developing impactful Email and SMS strategies that reward loyalty and drive sales for this cutting-edge skincare brand.
Bushbalm is on the lookout for a strategic Retention Marketing Manager. In this newly created role, you will handle the complete retention marketing calendar, ensuring alignment with product launches and promotions. Your expertise will help in crafting personalized customer experiences while managing a dedicated coordinator.
Key Responsibilities:
• Design and execute Email and SMS retention campaigns
• Enhance customer journeys including replenishment and loyalty
• Leverage data for audience segmentation strategies
• Lead creative development for marketing initiatives
• Analyze KPI performance to drive optimization
Requirements:
• 3–5 years in lifecycle or retention marketing
• Experience managing teams or direct reports
• Comfortable with Klaviyo and Shopify platforms
• Passionate about the skincare and ecommerce industry
• Strong analytical and organizational abilities
Contribute to Bushbalm’s mission by mastering retention strategies and customer engagement.
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