Job Description
The Automatic Exchange of Information (‘AEOI’) Team is seeking a supervisor who will be responsible for supervision of the central AEOI team in Toronto and Halifax and for servicing AEOI clients globally. Reporting to the AEOI Manager, the Supervisor will be responsible for coordination of AEOI services: completion of annual regulatory deliverables, engagements for existing and new clients, and ongoing client servicing.

A varied multi-tasking role which encompasses client relationship management, investor communication, and daily internal/external stakeholder management & communication combined with all relevant and associated team supervision and administration.

Responsibilities
Main Job Functions/Responsibilities

Coordinate and oversee preparation by AEOI team of annual/monthly/daily deliverables, managing and monitoring timing and quality.

Communicate daily with team and reporting lines; prepare and provide progress and status updates, elevate items to management as required.

Research, analyze and provide recommendations for process improvements to increase operational efficiencies.

Review / approve deliverables and assist production where necessary.

Provide guidance to Individual Contributor-level staff on AEOI technical items and queries. Assist ICs in directing internal queries / escalations to appropriate contacts.

Manage communications and ongoing relationships with AEOI clients, their investors, and other external and internal stakeholders.

Manage expectations and ensure that all queries are dealt with in a timely manner.

Maintain and improve knowledge of the Automatic Exchange of Information regulatory and compliance workplace as it impacts service and/or clients,



including industry research and analysis as required.

Identify, analyze and troubleshoot classification and re-classification inconsistencies.

Local AEOI portal registration/de-registration, communication and trouble shooting

Read and interpret Financial Statements.

Additional tasks as assigned

Qualifications
Key Requirements

Degree qualified (preferably in a discipline relevant to Financial Services)

3+ years experience in Financial Services and/or Fund Administration

Exposure to Regulatory Compliance, FATCA/CRS, AML/KYC, and/or Investor Relations an advantage

Proven strong client relationship skills

Proven experience managing multiple projects / deliverables; excellent organizational and multi-tasking skills

Exceptional attention to detail

Results driven and self-motivated

Ability to work in global teams and adapt to different communication styles

Experience supervising, training, or supporting junior staff an advantage

Proficient in Microsoft Office applications

Our Benefits
Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

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📌 Supervisor, Tax Information Reporting (FATCA/CRS) (Nova Scotia)
🏢 The Citco Group
📍 Nova Scotia