Launch your IT career with Red Rhino Networks as an IT Support Technician in Abbotsford, BC. Experience hands-on problem-solving in a agile in office/hybrid setting while building your skills and knowledge.
This full time Tier 1 role is ideal for aspiring IT professionals eager to grow. You will provide first-contact support via phone, email, and remote sessions, resolving various technical issues efficiently. Embrace Red Rhino's growth-focused culture, where personalized development plans guide your journey in the IT field.
Key Responsibilities:
• Manage IT tickets from initial contact to resolution
• Document all troubleshooting processes and outcomes
• Utilize tools like Autotask and Microsoft 365 daily




• Assist clients with Windows and connectivity issues
• Communicate clearly and effectively with clients
Requirements:
• Proficient in Windows and Microsoft 365 troubleshooting
• Basic networking knowledge for everyday connectivity issues
• Strong written and verbal communication skills
• Legal eligibility to work in Canada
• Willingness to travel to client sites
Excel in documentation, accountability, and tech troubleshooting as you embark on your IT career with Red Rhino Networks.
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📌 It Support Technician At Red Rhino Networks Abbotsford (Canada)
🏢 Red Rhino Networks
📍 Canada