12 Aug
|
Motorola Solutions
|
Canada
12 Aug
Motorola Solutions
Canada
Drive customer satisfaction as a Senior Customer Support Manager at Motorola Solutions in Quebec, Canada. This role focuses on managing customer contracts and ensuring excellent service delivery.In your role as Senior Customer Support Manager, you will oversee the success of Motorola’s public safety customer accounts. Your responsibilities will include managing service level agreements, guiding corrective actions, and maintaining communication with customers and subcontractors. Building solid relationships is key to enhancing service quality and meeting contract specifications.Key Responsibilities:
Act as the primary contact for customer management
Ensure compliance with service delivery standards
Facilitate timely customer reporting per contracts
Manage subcontractor deliverables and quality
Identify improvements for better service executionRequirements:
3+ years in customer support or
📌 Senior Customer Support Manager At Motorola Quebec City (Canada)
🏢 Motorola Solutions
📍 Canada