Lead the digital transformation of customer transactions at BMO. This strategic role involves migrating transactions from assisted channels to digital platforms while focusing on product development and lifecycle management.
As a Director of Transaction Migration, you will spearhead initiatives that bridge business requirements with technology. With a focus on customer experience, this role requires collaboration with cross-functional teams to define product vision and prioritize backlogs. Your work will include market research, stakeholder engagement, and ensuring product adoption, driving value for customers and the business.
Key Responsibilities:
Develop strategies to migrate transactions to digital
Manage product development lifecycle from inception to retirement




Collaborate with teams to clarify features and requirements
Prioritize product backlogs and stakeholder engagement
Ensure solid customer experience throughout product lifecycle

Requirements:
9+ years of relevant experience in product management
Expert in process improvement and optimization
Robust communication and influence skills
Ability to manage complexity and ambiguity
Advanced proficiency in marketing analysis

Drive transformation and product excellence in customer transactions at BMO.
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📌 Director Of Transaction Migration At Bmo Toronto
🏢 Bank of Montreal
📍 Toronto