Be part of KF Aerospace's cutting-edge team in Kelowna, BC as a Helpdesk Technician. This role focuses on supporting the iPad project for Aircraft Maintenance Engineers, ensuring smooth operation and distribution.

As a Helpdesk Technician, you will join the KF Aerospace Helpdesk Team to provide tiered support for workstations, laptops, mobile devices, and basic network infrastructure. Your main tasks will include deploying iPads, verifying setup processes, and ensuring inventory accuracy, all while working in a collaborative and engaging environment.

Key Responsibilities:
• Verify order deliveries according to shipping manifest
• Add each iPad into the inventory system
• Ensure proper function of iPads upon delivery




• Register iPads with Apple Business Manager and InTune
• Support AMEs in registering their iPads

Requirements:
• Basic knowledge of iOS/iPadOS and device setups
• Previous Helpdesk or Corporate IT experience preferred
• Proficiency in troubleshooting desktop hardware/software
• Strong customer service and communication skills
• Ability to lift equipment up to 50 lbs occasionally

Utilize your tech skills and customer service expertise to support KF Aerospace's iPad initiative in Kelowna.
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📌 On-Site Helpdesk Technician in Kelowna (British Columbia)
🏢 Socket.dev
📍 British Columbia