Shape the future of business as a Client Services Specialist at MNP. Capitalize on your inside sales expertise to drive client engagement and satisfaction while fostering growth opportunities.
In this newly created position, you'll support the National Digital Sales team by managing a portfolio of unmanaged recurring accounts. Your solid communication skills will help you build trust, reinforce client satisfaction, and enhance the experience across MNP's digital solutions. This role emphasizes collaboration and encourages innovative problem-solving within a dynamic team.
Key Responsibilities:
• Build and maintain relationships with client stakeholders
• Drive customer retention, renewals, and satisfaction initiatives
• Manage client and opportunity data in Dynamics CRM
• Meet Key Performance Indicators for client growth
• Collaborate with Practice and Sales Leaders on sales forecasting
Requirements:
• Proven experience in account management or client success
• Strong organizational skills and attention to detail
• Experience in complex sales within technology
• Proficiency with Microsoft Office and Dynamics
• Ability to build trust and adapt in changing environments
Contribute to client success by leveraging your account management skills at MNP.
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📌 Client Services Specialist at MNP (Alberta)
🏢 MNP
📍 Alberta