Elevate your career as an Application Support Analyst with RBC in Vancouver, Canada, focusing on finance and audit technology. You will tackle complex technical challenges, ensuring application performance and compliance.

As a member of the Global Functions Technology team, you will play a critical role in supporting applications across diverse business functions. Your responsibilities will include investigating technical issues, collaborating with cross-functional teams, and participating in Agile projects to ensure production stability. Additionally, you will provide coaching to junior staff and work with vendors on application support.

Key Responsibilities:
• Resolve medium to highly complex technical issues in applications
• Collaborate with business clients for timely reporting




• Proactively identify emerging issues and resolve them
• Participate in Agile development projects promoting application stability
• Lead support initiatives and maintain SLA compliance

Requirements:
• 5+ years in a production support role
• Solid knowledge of SQL, UNIX, and Windows technologies
• Expertise in data analysis and ITIL methodologies
• Understanding of SRE concepts and automated solutions
• Computer Science degree or equivalent

Utilize your technical expertise and problem-solving skills to drive application performance and innovation within RBC's technology division.
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📌 Application Support Analyst at RBC Technology (British Columbia)
🏢 RBC
📍 British Columbia