Elevate operational excellence as the Strategic Process Manager for RBC's Accounting Services in Toronto. Lead innovation and improve processes through AI and automation while managing a high-performing team.

In this senior leadership role, you will oversee the Operations Process Engineering group within Finance Shared Services. Your focus will be on enhancing efficiency, risk management, and employee satisfaction through continuous improvement initiatives. You will champion data-driven process redesign and optimization while collaborating with various stakeholders to facilitate transformational change.

Key Responsibilities:
• Lead a team of process experts to foster operational excellence
• Define and maintain end-to-end processes, KPIs, and objectives




• Identify transformation opportunities leveraging technology
• Conduct analyses to build business cases for initiatives
• Ensure robust risk controls and continuous monitoring

Requirements:
• Bachelor’s degree in Finance, Accounting, or Business Administration
• 5+ years in operations or process management
• Proven expertise in process optimization and team leadership
• Robust understanding of banking regulatory frameworks
• Proficiency with process mapping and analytics tools

Inspire change and drive digital-first initiatives that enhance RBC's operational effectiveness.
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📌 Strategic Process Manager at RBC (Ontario)
🏢 RBC
📍 Ontario