Reporting to the Community Shelter Supervisor, the student will be responsible for providing front line support to families ( family, single adult or couple).

The individual’s main responsibilities are to provide and support clients through housing strategies. Provide shelter support, provide shelter services and create housing search opportunities and engage in housing focused conversations through motivational interviewing.

General Duties and Responsibilities:

General responsibilities including shelter welcome packages and welcome files

Providing support to clients who are facing challenges including Poverty, homelessness

Join in intentional housing conversations with those in the shelter during the first two weeks

Create Individualized Housing Plans with those that have exceeded two weeks in shelter and are receiving more staff attention to operationalize their housing plan

Circulate throughout the facility and engage with any of those that have stayed in the shelter, using motivational interviewing and opportunities to engage in housing focused conversations

Rapid Re-Housing or Permanent Supportive Housing program

These staff play a critical role in connecting longer-term shelter guests to Coordinated Entry

These staff also play a critical role in getting those shelter guests that are eligible for Rapid Re-Housing or Permanent Supportive Housing ‘document ready’ so that they are imminently house-able should a vacancy become available in a housing program in the community

Other assessments as required (i.e. mental health status exams, wellness checks, etc.)

Perform additional duties as required/delegated

Qualifications:

Post-secondary education in Social Work, Social Services,Health Services, or equivalent





1+ years Supporting the homeless population

Knowledge of tenant population, diversity issues, anti-discrimination practices, and systemic reasons for homelessness

Strong knowledge of Housing First Principles

Experience working with families experiencing or at risk of homelessness

Ability to apply principles of housing first principles approach in day-to-day work and interactions with clients

Solid communication skills, assessment, risk management and crisis de-escalation

Proficient in MS Suite (Word, Excel, Power Point and Outlook)

A vehicle, valid driver’s license, and adequate insurance coverage

Valid Certification in First Aid & CPR

Training in ASIST and CPI

Reporting Function:
The Community Shelter Worker will report to the Community Shelter Supervisor. They will not have any management/supervisory responsibility. They will work with clients and internal staff at all levels within the organization.

Working Conditions and Physical Requirements:

Hours are as determined by the Manager

Average amount of physical effort is required.

Able to sit/stand for prolonged periods of time

Able to answer and communicate telephone calls and general computer use

Able to lift up to 20lbs (product, documents, etc.)

Vehicle travel to sites for visits/walk-throughs and open doors as required.

Ship Values:
About Us
Services and Housing In the Province ( SHIP )



is a Provincial leader in the broader public sector that builds strategic partnerships and programs that support the fundamental rights for Housing and Health Services throughout the Peel Region, Dufferin County, Region of Waterloo and surrounding areas.

Our commitment to increase quality of life through health services and housing supports that promote mental and physical health and wellness is at the forefront of every employee we hire. We value compassion, hope, inclusiveness, respect, and professionalism.

Our organization has supported the region for over 35 years and employs over 550 passionately engaged employees ranging from office administration, nurses, and service health specialists to housing specialists all dedicated to the community, clients, and families.

Accessibility
SHIP strives to beequitableand inclusive in all that we do. Equity is a core value, and we are committed to providing an inclusive selection process. We encourage applicants from equity deserving communities including women, Black, Indigenous, other racialized groups, 2SLGBTQ+ persons, individuals with disabilities and others who will contribute to and enrich the organization and its values.We are committed to inclusive, barrier-free recruitment, selection processes, and work environments. Pleaseadvisethe People and Culture Department of anyaccommodationsneededin accordance withthe Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair andequitableprocess”.

Please note that we use automated screening tools as part of our recruitment process and are reviewed to support fair and equitable hiring practices

#J-18808-Ljbffr

📌 Student Placement Front Line (Ontario)
🏢 Services and Housing In the Province
📍 Ontario