Job Description - Case Management Coordinator (126603)

Job Number
126603

Job
Administrative/Service

Primary Location
This position will be located at : 293 Wellington, Offsite Location

Organization
Health & Safety

Status
Regular Full-time

Number of Openings
1

Union Code : Non Union Employees

Salary
32.7400 - 41.9700 Hourly

Post Date
Aug 5, 2026, 4:00:00 AM

Close Date (Period for Applying) - External
Aug 19, 2026, 3:59:00 AM

Unit Summary
The Ability and Attendance team within Health, Safety and Wellness at Hamilton Health Sciences is accountable for the disability management, accommodation, return to work and attendance management processes through an effective incident capture, triage and response process and for providing the supports necessary to enable reasonable and regular attendance at work by all staff.

Position Summary
The Case Management Coordinator is responsible for the adjudication of disability benefits for employees who are absent due to non-occupational illness or injury. They will support employees who are absent from work related to illness or injury, ensuring that they stay connected with the workplace and have sufficient information about the process, roles and responsibilities, supports and available resources, and will enable return to work through reasonable accommodation as needed. The Case Management Coordinator provides assists the Case Managers and leaders to facilitate early return to work and modified work programs as appropriate.

Schedule Work Hours
Monday to Friday; days (some flexibility may be required to support various shifts)

This position is eligible for a hybrid work from home arrangement,



in accordance with HHS’ Remote Work Policy.

Qualifications

Certified Disability Management Professional or Certified Return to Work Coordinator designation (or working towards)

Diploma or degree in related field (ie. Human Resources, Occupational Health and Safety, Labour Relations, etc)

1-3 years or more of experience in disability management

Knowledge and proven understanding of the Ontario Human Rights Code, Employment Standards Act and Workplace Safety and Insurance Act

Experience working in a large, diverse, highly unionized environment with the understanding of multiple Collective Agreements

Excellent analytical and report preparation skills

Knowledge of best practice in disability management and return to work

Creative problem solver with the ability to interact with individuals in a high-performing work culture

Excellent communication and interpersonal skills with proven ability to build trust at all levels of the organization; excellent relationship-building skills, influential and persuasive communication skills

Excellent listening skills and capacity for empathy while maintaining a professional relationship

Demonstrated passion for healthcare which will result in an active role as change agent driving our organization’s performance





Ability to develop partnerships and achieve results through others using motivation principles and negotiation skills; ability to work collaboratively within HHS and across partner institutions

Strong results orientation and an enthusiasm to work through a system with multiple challenges

Knowledge and experience working within a structured approach of program development

Demonstrated ability to manage own work effectively and independently

Working knowledge of MS Office, Internet, e-mail and HRIS applications is required.

Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners.

This competition is open to all qualified applicants, however, qualified internal applicants will be considered first. Past performance will be considered as part of the selection process. If you are a previous employee of Hamilton Health Sciences, please note: the circumstances around an employee's exit will be considered prior to an offer of employment. Proficiency in both Official Languages, French and English, is considered an asset.

Collective Agreements

Article 30 (k), CUPE Collective Agreement

Article 10.7 (d), ONA Collective Agreement

Article 13.01 (b) (ii), OPSEU 273 Collective Agreement

Article 14.04, OPSEU 209 Collective Agreement

Article 2.07 and Article 13, PIPSC RT Collective Agreement

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📌 Case Management Coordinator (Ontario)
🏢 Hamilton Health Sciences
📍 Ontario