Become a vital link between customers and AMMEGA Canada as a Customer Solutions Specialist. Leverage your experience in technical product support and account management in a full-time role.

You will serve as the primary point of contact for customer accounts, managing inquiries, orders, and complaints. This position requires solid analytical skills and a hands-on approach to order processing and technical support. Build enduring customer relationships, drive satisfaction, and support various internal teams to enhance operational efficiency.

Key Responsibilities:
• Manage customer inquiries and account communications
• Prepare quotations and process customer orders
• Handle warranty claims and return investigations
• Support customers with technical product inquiries
• Maintain accurate records in Salesforce CRM

Requirements:
• Post-secondary education in a related field
• Minimum 3 years in customer service or account management
• Familiarity with Salesforce and ERP systems
• Strong organizational and communication skills
• Authorization to work in Canada

Enhance customer satisfaction through effective account management and technical support at AMMEGA Canada.
#J-18808-Ljbffr

📌 Customer Solutions Specialist at AMMEGA Canada (Ontario)
🏢 Ammega Group
📍 Ontario