Become a Guest Services Representative at CF Toronto Eaton Centre, where you will provide exceptional assistance to visitors and maintain a welcoming environment. Your customer service skills will be essential to ensure guests feel informed and valued.

In this crucial role, you will connect with customers at designated points, deliver information about stores, events, and local attractions. Furthermore, collaborating with the Senior Guest Services Representative to train new staff and manage wheelchair rentals will enhance your ability to support visitors effectively. Your proactive engagement with tenants and customers will help create an inviting atmosphere at the centre.

Key Responsibilities:
• Assist visitors with information about the centre and city attractions




• Support training of new Guest Services Representatives
• Maintain the accessibility equipment and manage deposits
• Log lost and found items accurately
• Distribute promotional materials to visitors

Requirements:
• Minimum Grade 12 education
• Diploma in Hospitality & Tourism preferred
• 2 years of customer service experience
• Computer proficiency in Gmail, Excel, and Word
• Positive awareness of local Toronto events and services

Bring your customer relationship skills and enthusiasm to create memorable experiences at CF Toronto Eaton Centre.
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📌 Guest Services Representative at CF Toronto (Ontario)
🏢 Cadillac Fairview
📍 Ontario