English Version We are looking for a Senior QA Analyst (French Bilingual) who considers themselves dynamic, collaborative and thrives in a fast-paced environment. This role will work closely with Development, Design and the QA Lead/Manager to ensure the delivery of high-quality insurance applications through comprehensive testing and quality assurance practices following a clearly defined QA methodology and in compliance with governing regulations, internal policies and procedures with a focus to deliver high-quality value-adding solutions to our clients.
Ce que vous accomplirez Positive experience in Test estimates, Test strategy/Test plan Sprint Summary report and assist the team in arriving the test scenarios.
Analyze new feature specifications to create test cases or to supplement/improve existing tests.
Participate in Sprint planning/retrospection meetings for each sprint.
Design and complete (SIT/E2E) Test Cases and review the test scenarios/conditions and test cases.
Participate in Defect triage & walkthrough sessions and Identify key risks, issues, and challenges for the program and communicate the same with the different team members including business and IT.
Collaborate and communicate effectively with stakeholders across the organization.
Required Skills 5-10 years of experience in a Quality Assurance Analyst role.
3+ years of hands‑on experience testing Interactive Voice response system and tool knowledge to test IVR in French.
Experience testing CRM applications for contact center is preferred
Must have excellent verbal and written communication skills in English and French language.
Must have exposure and bilingual experience with the French language and an added advantage will be experience with working with French-speaking customers.
Experience in Agile project management.
Knowledge of quality assurance best practices and testing practices.




Knowledge of the DevOps development process and the principle of CI/CD (continuous integration (CI) and continuous deployment (CD).
Preferred Skills Proficiency in JIRA and Xray tools for test management.
Nous avons hâte de rencontrer des personnes qui partagent notre mission et qui souhaitent contribuer de différentes façons.
Rénumération globale Nous évaluons régulièrement les données de marché afin d’offrir à nos collaborateurs une rémunération compétitive. L’échelle salariale de ce poste est comprise entre CAD 60,000 et 90,000 par année. La position du candidat retenu dans l’échelle salariale dépend de sa formation, de son expérience professionnelle et/ou de son expérience en matière de gestion, ainsi que d'autres exigences opérationnelles de l’emploi. Le candidat retenu aura également droit à la prime annuelle discrétionnaire de Cognizant basée sur les performances, ainsi qu'à des avantages sociaux qui favorisent la santé mentale, physique et financière
Total Compensation We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between CAD 60,000 – 90,000 per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant’s discretionary annual performance-based bonus,



as well as benefits that support your physical, mental and financial wellbeing.
Modalités de travail Nous croyons que le travail hybride est l’avenir, et nous nous efforçons d'offrir de la flexibilité dans la mesure du possible. Compte tenu des exigences opérationnelles de ce poste, il s'agit d'un poste hybride nécessitant trois jours par semaine au bureau de Cognizant ou chez un client à Toronto, ON. Quel que soit votre modalité de travail, nous sommes là pour favoriser une équilibre travail-vie personnelle grâce à nos programmes de mieux-être.
Les modalités de travail pour ce poste sont exactes à la date de publication. Elles peuvent changer en fonction du projet dans lequel vous êtes engagé, ainsi que des exigences de l'entreprise et du client. Soyez assuré(e) que nous serons toujours clairs sur les attentes liées au poste.
Working arrangements We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week in a Cognizant or client office in Toronto.
Regardless of your working arrangement, we are here to support a healthy work-life balance through our various well-being programs.
Note: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
Applications for this position are reviewed by our recruitment team without the use of artificial intelligence screening tools.

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📌 Senior QA Analyst (French Bilingual) (Ontario)
🏢 Cognizant
📍 Ontario