Elevate guest experience as a Hotel Reservations Coordinator. Oversee reservations while supporting the Front Office for superior service and revenue maximization.

This key position manages all hotel reservations and supports the Front Office team at a thriving establishment. Ensure reservation accuracy, process modifications, and handle guest inquiries through different channels. You're positioned to drive occupancy and revenue opportunities while providing leadership to front desk operations.

Key Responsibilities:
• Manage individual and group hotel reservations
• Monitor room inventory, rates, and availability
• Process cancellations and special requests accurately
• Train and coach front desk employees for excellence
• Prepare daily and weekly departmental reports

Requirements:
• Previous hotel reservations or front desk experience
• Supervisory or leadership experience preferred
• Familiarity with Property Management Systems (PMS)
• Robust organizational and communication skills
• Flexible schedule to work evenings and weekends

Become a vital part of the team, enhancing guest satisfaction and operational efficiency.
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📌 Hotel Reservations Coordinator Role (British Columbia)
🏢 St. Eugene Resort
📍 British Columbia