Allied Universal is seeking a Bilingual French Customer Service Operator in Mississauga, ON. Handle calls, incident triage, and documentation efficiently in this full time role.

As a Bilingual Customer Service Operator, you will be integral to our National Communications Centre at Allied Universal. This position involves expertly responding to customer inquiries, dispatching alarm calls, and managing data entry while ensuring top-notch service quality. Your skills will support both internal and external clients by maintaining comprehensive documentation and proactively addressing issues.

Key Responsibilities:
• Answer incoming calls and emails professionally
• Dispatch alarm calls accurately and timely
• Handle customer inquiries via phone and email




• Enter new client information into systems
• Maintain and update training manuals and reports

Requirements:
• Bilingual French/English is essential
• Prior experience in call center or customer service
• Strong data entry and attention to detail
• Effective written and oral communication skills
• High school diploma or equivalent required

Showcase your bilingual skills and customer service expertise to thrive as part of Allied Universal’s dynamic team.
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📌 Bilingual Customer Service Operator - Mississauga (Ontario)
🏢 Allied Universal Security Services
📍 Ontario