Role Summary
The Manager, Broker Partnerships is responsible for executing iQ’s broker engagement strategy and driving consistent, high-quality broker-sourced opportunities into the sales pipeline.

This is a front-line, relationship-driven role focused on:

Building andmaintainingbroker relationships

Driving consistent outreach and engagement activity

KeepingiQtop of mind across broker networks

This role does not own deal execution, pricing, or closing. Instead, it is responsible for driving consistent broker outreach and engagement, building strong relationships, and generating qualified opportunities for the Sales team.

Key Responsibilities (including but not limited to)
1. Broker Prospecting & Relationship Building

Identify and outreach to net-new brokers across all iQ markets

Build initial relationships through:

In-person meetings

Calls and targeted outreach

Introduce brokers to:

iQ’s value proposition

Ideal client profiles

When and how to engage iQ

Ensure all broker contacts are properly captured and staged in HubSpot

2. Broker Engagement & Activation

Maintain consistent engagement cadence with brokers through:

Meetings

Office visits

Brokerage presentations

Move brokers through structured stages:

Cold - Warm - Hot

Reactivate dormant brokers and increase referral frequency

Keep brokers informed of:

Market availability

Relevant inventory

Commission opportunities

3. Broker-Sourced Lead Generation

Act as an intake point for broker-generated opportunities where applicable

Ensure all opportunities are:

Qualified at a high level

Properly documented

Transitioned cleanly to the Sales team





Maintain strong communicationwith Sales to ensure alignment on lead quality

4. Broker Program Execution
Support the execution of the iQ Broker Program, including:

Broker events and networking initiatives

Targeted outreach campaigns

Market visits across regions

Work closely with the Marketing team to develop and execute broker-facing materials and initiatives, including:

Presentations and pitch materials

Broker drop campaigns

Event collateral and giveaways

Ongoing assets to support broker engagement

Provide feedback to the Director, Sales & Marketing on:

What is resonating with brokers

Gaps in messaging or positioning

Opportunities to improve engagement strategy

5. CRM Discipline & Reporting

Maintain accurate and up-to-date records in HubSpot including:

Broker contacts

Engagement activity

Broker status (Cold / Warm /Hot)

Track:

Outreach activity

Lead generation

Conversion trends

Provide weekly visibility into broker pipeline activity

6. Sales Team Support
Provide coverage for the Regional Account Manager role as needed during periods of absence or increased business demand by:

Qualifying inbound sales opportunities

Conducting tours and discovery meetings

Preparing proposals and pricing options

Managing opportunities through the sales process and closing deals





Maintain a strong understanding of iQ's products, pricing, and sales processes to ensure seamless support to the Sales team.

Skills & Qualifications

1-4years of experience in a client-facing role, such as Hospitality, B2B sales, account management, business development, or customer success, with a robust focus on execution, follow-through, and client service.

Experience or an interest in coworking, commercial real estate, or related industriesnotrequiredbut considered an asset.

Comfortable with proactive outreach, including cold calling, networking, and developing new business relationships

Confident and professional written and verbal communication skills with strong presentation abilities

Highly organized with excellent time management and multitasking skills

Self-motivated with the ability tomaintainconsistent outreach and engagement

Customer-centric mindset with a focus on long-term relationships

Proficiency with CRM systems (HubSpot preferred), Microsoft Office, and document management tools

Occasional travel within and outside assigned regions as required

Performance Metrics & Success
Success in this role is measured by the ability to build strong broker relationships, maintain consistent engagement, and generate qualified broker-sourced opportunities for the Sales team. Performance indicators include outreach activity, pipeline progression, engagement growth, and contribution to overall revenue goals.

Performance indicators include outreach activity, pipeline progression, engagement growth, and contribution to overall revenue goals.

#J-18808-Ljbffr

📌 Manager, Broker Partnerships (Ontario)
🏢 Socket.dev
📍 Ontario