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Hotham

Senior Administrative Assistant

Date: Aug 5, 2026

Location: Whistler, BC, Canada

Company: Whistler Blackcomb

Shift Type: Year Round

Job Description Overview

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

MORE employee discounts on lodging, food, gear, and mountain shuttles

RSP Options (after 12 months or 2000 cumulative hours of service)

Employee Assistance Program

Excellent training and professional development





Referral Program

Benefits for Full Time Roles

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

Free ski passes for dependents

Critical Illness and Accident plans

Job Summary
As our Senior Administrative Assistant, you will provide administrative support to our team and ensure our guests have the Experience of a Lifetime.

Job Specifications

Starting Wage: $22.09/hr - $25.99/hr

Employment Type: Year Round

Shift Type: Full Time hours available

Minimum Age: At least 18 years of age

Housing Availability: Yes

Job Responsibilities

To provide direct administrative support to the Guest Services Managers, as well as assistance to the Guest Services assistant manager team.

Demonstrate our core values: Service Others, Do Right, Be Inclusive, Drive Value, Do Positive, Be Safe and Have fun.

Develop rapport and engage with our PSS team in our guiding mission statement of creating the Experience of a Lifetime for our employees, so they can, in turn, provide an exceptional experience for our guests.

Assist in budget preparation and Capital planning; including sourcing out costs, formulating spreadsheets and formatting narratives and drafting reviews

Assist with organizing staff functions based on Fiscal year budget

Purchasing of office and operating supplies for the department.

Assist with coordinating completion of any capital project items





Provide assistance with special events and projects; including creating spreadsheets, and PowerPoint presentations

Assist Managers and Supervisors in attaining objective targets and action item completion

Prepare miscellaneous correspondence, reports and statistical data as required

Respond to guest inquiries or issues directed to the Guest Service dept by phone, correspondence or e-mail.

Assist with Line control duties as required both within the offices and at the valley lifts

Fulfil resolutions to guest issues relating to replacement, dry cleaning or other guest appeasement requirements.

Plan, organize, and coordinate the decorations/festive additions to add to guest experience in the Guest Service locations

Participate in weekly Guest Service Leadership meetings and take minutes

Attend, record and issue minutes from meetings

Provide support for Guest Service (Guest Services, Ticket Sales and Snow School Sales) Supervisor team and frontline staff (includes working frontline shifts/covering breaks as needed)

Assist managers with their expenses

Maintain current results for employee surveys

Maintain a centralized file system for guest service policies, procedures and tracking etc that are common to all Guest Service operations and locations.

Assist with maintaining the Guest Services Privacy requirements in accordance to WB privacy act policies & procedures.

Follow up on all outstanding action items established from weekly/monthly and planning meetings

Provide assistance with the organization of Guest Services meetings, parties and events

Maintain office filing systems and provide accurate record keeping

Coordinate the lost and found by arranging shipments for guests, keeping the area tidy and organized

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📌 Senior Administrative Assistant (British Columbia)
🏢 Whistler Blackcomb
📍 British Columbia