Elevate customer service with Airbus Helicopters Canada as a Customer Support Specialist in Fort Erie, Ontario. Deliver vital support for after-sales services including repairs and rentals.

This full-time temporary role reports to the Customer Support Supervisor and focuses on ensuring customer satisfaction and effective communications. You'll manage repair, overhaul, and warranty claims while also facilitating spare part orders and service requests. Your proactive approach will be essential to maintaining effective operations and customer relations.

Key Responsibilities:
• Provide seamless support for repair and overhaul orders
• Manage spare part orders and warranty claims
• Track customer interactions and maintain accurate records




• Respond to urgent AOG requests and service inquiries
• Prepare weekly reports on customer performance

Requirements:
• Relevant university degree or college diploma
• Previous experience in customer support or account management
• Familiarity with ERP/MRP systems, specifically SAP
• Strong organizational and communication skills
• Ability to work independently and adapt quickly

Drive customer success and satisfaction at Airbus Helicopters Canada through your expertise.
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📌 Customer Support Specialist at Airbus (Ontario)
🏢 Airbus
📍 Ontario