Sage in Canada is seeking an Intraday and Incident Analyst to react to inbound traffic demands in customer service and coordinate incidents through resolution. This hybrid role requires three days on site at the Sage Vancouver office, supporting short-term forecasts and plans to preserve world-class tNPS while driving revenue opportunities.
The role emphasizes real-time performance management, data interpretation, and close collaboration with Resource & Operational teams to ensure timely
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📌 Real-Time Incident & Performance Analyst (Hybrid) (British Columbia)
🏢 Sage
📍 British Columbia
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