Plan Sponsor Administration is looking for a Payroll Implementation Consultant to join our AdminAdvantage Administration team. The payroll team implements customized payroll solutions for a variety of clients. The Payroll Implementation Consultant is responsible for overseeing client-specific payroll needs and implementations, ensuring seamless transitions, and providing expert technical guidance on payroll-related changes while building strong relationships with clients and vendors.The successful candidate will be a highly motivated, influential and passionate professional who is committed to building solid relationships while delivering on initiatives in a fast-paced and changing environment.Position ResponsibilitiesManage Payroll Changes/Implementations:Client-facing role to oversee and coordinate payroll changes and implementations tailored to client needs, ensuring smooth transitions and minimal disruptions.Subject Matter Expert:Gather detailed requirements from stakeholders, including a diverse portfolio of clients, analyze the impact on current and future states, provide expert guidance on payroll-related changes and verify the integrity of files from early development through to post production.Client and Vendor Relationships:Build and maintain strong relationships with clients and payroll vendors, establish clear payroll processes, create requirements documentation, and consult on the file quality.Translate Client Needs:Convert client requests into clear, actionable technical requirements supporting both internal user-acceptance as well as client testing and implementation.Project Meetings:Actively participate in internal and external payroll project team meetings.



Contribute insights to ensure alignment with project goals while advocating for client experience.Testing:Support and participate in payroll testing to ensure compliance with guidelines and accurate delivery of client payroll requirements.Required QualificationsIndustry Knowledge:Previous experience administrating benefits or implementing payroll for medium to large organizations.Project Management Experience:Possess formal training or equivalent work experience in project management, business analysis and methodologies (such as Lean Six Sigma) to manage projects efficiently.Analytical Skills:Strong capability to identify and resolve root cause issues related to system investigations, data flows, and information management.Customer Management:Proven experience in managing customer relationships, setting clear expectations, and guiding clients through the project lifecycle with a focus on satisfaction and success.Quick Learner:Ability to quickly grasp new ideas, concepts, technologies, and tools, demonstrating strong analytical and problem-solving skills, and proficient use of Office 365.Adaptability:Exhibit resilience and adaptability to change, with the ability to guide others through transitions while remaining accountable and solution oriented.Preferred QualificationsGroup Benefits/AdminAdvantage Knowledge:In-depth knowledge of group advantages and AdminAdvantage is an asset, enhancing the ability to manage payroll-related benefits.Stakeholder Collaboration:Proven ability to collaborate and negotiate with diverse global stakeholders who have competing priorities, maintaining composure and performing effectively during challenging interactions.Technical Expertise:Expertise in using tools like Office Suite (specifically Excel, Teams), SQL, Jira, and Confluence to manage data, track project progress,



and collaborate with team members efficiently.Bilingualism (English and French):Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.Benefits & Working ArrangementWork in a hybrid arrangement.Salary range: $59,100 - $98,500 CAD.Eligible employees receive health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, employee/family assistance plans.Retirement savings plans, including pension and a global share ownership plan with employer matching contributions.Paid time off program including holidays, vacation, personal, and sick days, with statutory leaves of absence.Equal Opportunity EmployerManulife is an Equal Opportunity Employer. At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.#J-18808-Ljbffr

📌 Payroll Implementation Consultant - C$59,100 - C$98,500 A Year (Toronto)
🏢 Plan Sponsor Administration
📍 Toronto