REPORTS TO: Orientation Program Manager WORK HOURS: 35 hours per week (3-month contract to cover a leave position from Aug 31 to Dec 11, 2026) RATE OF PAY: $30 / hour Dixie Bloor Neighbourhood Centre (DBNC) is a leading, inclusive, welcoming, proactive, community-inspired agency.

It is the organization that the community chooses because it meets their diverse and changing needs through empowerment, partnerships, active listening, engagement, and leadership DEI STATEMENT: We uphold and advance principles of diversity, equity and inclusion across the organization every individual that engages with DBNC feels that their diverse perspectives, experiences and cultures are valued.

Safe spaces and opportunities are created for all to voice their thoughts respectfully, to learn and develop a deeper understanding of one another. DUTIES AND RESPONSIBILITIES: Provide evidence-informed crisis intervention and brief supportive counselling to newcomers, refugees youth and other family members who are experiencing a crisis Manage interactions with those who encounter problems and crises while adjusting to life in Canada.





Develop holistic plans and implement crisis management strategies with clients Utilize a resource referral database to provide information and referral assistance Provide support and follow-up post crisis Plan and facilitate group information sessions Liaise with community partners to support recovery and reintegration into society Form positive relationships with social services and mental health agencies to build an effective network of crisis services in the community Facilitate regular support groups Support the agency on the Health and Safety and Pandemic Leadership Committee Support the wellness and health of staff Maintain accurate record-keeping/documentation for clients QUALIFICATIONS (SKILLS/KNOWLEDGE/EXPERIENCE): Degree in health services, social services, counselling, psychology or related subjects.

Experience facilitating support groups Experience participating on a Health and Safety Committee Minimum three years working experience with crisis intervention and newcomer mental health Minimum one year working experience with newcomers Knowledge of mental health issues, group process and facilitation techniques.

Proven ability in crisis assessment and facilitating resolution strategies Experience with information-gathering and effective problem-solving skills Diplomatic, courteous, empathetic and able to work well in stressful situations while maintaining a skilled demeanor.

Proficient with Microsoft Office, database and Internet. iCARE database experience an asset.

Excellent verbal and written communication skills Fluency in English.

Second language is an asset A criminal reference check is required

📌 Wellness and Health Counsellor (Mississauga)
🏢 Dixie Bloor
📍 Mississauga