12 Aug
|
Labor Tek
|
Ottawa
Summary Mandatory Experience Providing problem recognition, isolation, research, resolution and follow-up Providing 1st or 2nd level technical support by telephone or in person Providing systems administration duties such as creating and maintaining network accounts, performing basic security back-ups Escalating more complex problems to senior support personnel to expedite resolution Assisting with the automation of desktop computer build processes and packaging applications Troubleshooting and resolving network problems Creating problem and resolution logs for help desk activities Ensuring technical support issues are resolved in a prompt and effective manner
📌 IT Help Desk (Ottawa)
🏢 Labor Tek
📍 Ottawa