Its not a package.

Its a promise.

As Canadas leading integrated freight, package, and logistics provider, weve been helping promises get where they need to be for more than 60 years.

How does the magic happen?
The journey starts with you.

The places we go, the elements we brave, the promises we deliver its all possible because of our people.

So, whether youre looking to build current skills, make an impact in your community, or inspire your team,we go therefor you.

Description The Engagement Consultant supports Sales in customer acquisition, retention, and growth by leading customer analysis, requirements assessment, solution design, and crossfunctional implementation to ensure successful onboarding into the Purolator network.

Responsibilities Transportation Provide integrated distribution solutions across Courier, Freight, Parcel, LTL, and Logistics by applying industry best practices and a holistic approach that considers operational, technological, administrative, and business requirements, ensuring alignment with Purolators network and capabilities.

Project Management Gather and document customer requirements, validate operational feasibility, and lead onboarding projects through effective planning, resource coordination, risk management, and operational impact assessment to ensure successful integration into the Purolator network.

Prepare and deliver implementation updates, stakeholder briefings, customer communications, and project status reports throughout the onboarding lifecycle.

External Clients Support Sales during business reviews by analyzing customer operations, interpreting complex profiles to identify requirements, mapping endtoend lifecycles, and identifying opportunities for practical logistics solutions that improve efficiency and reduce costs.

Internal Clients Build and manage relationships with internal stakeholders, navigating negotiation, interpretation, and resolution of complex issues.

Facilitate discussions and drive consensus across groups to evaluate and implement logistics solutions and ensure alignment and accountability.

Reporting & Analysis Produce implementation summaries, project metrics, customer analyses, and executive updates to support decisionmaking, operational readiness, and successful customer integration.

Performance Measurements Key performance indicators include successful onboarding, Speed to Revenue, implementation quality, customer satisfaction, and operational readiness.

Qualifications University degree or equivalent experience.

Minimum of 3 years of proven experience working with cross-functional teams, operations, and/or project management.

Excellent understanding of business and financial environments, with strong knowledge of marketing and sales principles.

Demonstrated ability to lead multiple concurrent projects in a dynamic, fast-paced environment while effectively managing competing priorities, evolving customer needs, and critical project timelines.

Experience in courier, logistics, transportation, distribution, or supply chain environments is highly preferred.

Demonstrated leadership in continuous process improvement and productivity enhancement initiatives.

Bilingual in French and English , both written and spoken.

Strong knowledge of Microsoft Office Suite, Microsoft Project, databases and spreadsheets, Visio, and TMS/WMS systems.

Experience leveraging AI-enabled tools to support analysis, communication, project management, and process improvement.





Strong analytical and problem-solving skills, with the ability to analyze customer and operational data, identify opportunities and risks, and make sound decisions to support successful implementations.

Ability to work effectively with all levels of the organization within a team setting.

Strong political awareness, negotiation, diplomacy, and organizational influence skills, with a strong customer service orientation and the ability to navigate complex stakeholder environments and drive alignment across diverse groups.

Valid driver''s license required.

Affichage de poste Consultant en engagement Description du poste Le consultant en engagement soutient les Ventes dans l''acquisition, la fidlisation et la croissance de la clientle grce l''analyse des donnes clients, l''valuation des besoins d''affaires, la conception de solutions et la coordination interfonctionnelle de leur mise en uvre afin d''assurer l''intgration russie des clients au rseau de Purolator.

Transport Fournir des solutions de distribution intgres dans les environnements Courrier, Fret, Colis, LTL (moins de charge complte) et Logistique en appliquant les meilleures pratiques de l''industrie et une approche globale qui tient compte des besoins oprationnels, technologiques, administratifs et d''affaires, tout en s''assurant que les solutions proposes s''alignent sur les capacits, la conception du rseau et les offres de services de Purolator.

Gestion de projet Responsable de recueillir et de documenter les besoins d''affaires des clients, de valider la faisabilit oprationnelle et de diriger les projets d''intgration des clients grce une planification efficace, la coordination des ressources, la gestion des risques et l''valuation des impacts oprationnels afin d''assurer une intgration russie dans le rseau de Purolator.

Prparer et prsenter des mises jour de mise en uvre, des comptes rendus aux parties prenantes, des communications destines aux clients et des rapports d''tat de projet tout au long du cycle d''intgration.

Clients externes Soutenir les Ventes lors des revues d''affaires en analysant les oprations des clients, en interprtant des profils clients complexes afin de cerner les besoins d''affaires explicites et implicites, en cartographiant les processus de traitement des commandes de bout en bout et en identifiant des occasions de dvelopper des solutions logistiques pratiques et innovantes qui amliorent l''efficacit oprationnelle et rduisent les cots.

Clients internes tablir et grer des relations avec les parties prenantes internes lorsque les interactions exigent de la ngociation, de l''interprtation et la rsolution de questions complexes ou sensibles.

Faciliter les discussions et favoriser le consensus entre les groupes de parties prenantes lors de l''valuation et de la mise en uvre de solutions logistiques complexes, en obtenant la coopration, la responsabilisation et l''alignement ncessaires pour atteindre les rsultats souhaits.

Rapports et analyse Produire des sommaires de mise en uvre, des indicateurs de projet,



des analyses clients et des mises jour destines la direction qui appuient la prise de dcision, l''tat de prparation oprationnelle et l''intgration russie des clients.

Mesures de rendement Les indicateurs cls de performance comprennent l''intgration russie des clients, la rapidit de gnration des revenus (Speed to Revenue), la qualit de la mise en uvre, la satisfaction de la clientle et l''tat de prparation oprationnelle.

Qualifications Diplme universitaire ou exprience quivalente.

Minimum de 3 ans d''exprience dmontre avec des quipes interfonctionnelles, les oprations ou la gestion de projet.

Excellente comprhension des environnements d''affaires et financiers, avec une solide connaissance des principes de marketing et de vente.

Capacit dmontre diriger plusieurs projets simultanment dans un environnement dynamique et rapide, tout en grant efficacement les priorits concurrentes, les besoins clients volutifs et les chanciers de projet critiques.

Exprience dans les environnements de messagerie, de logistique, de transport, de distribution ou de chane d''approvisionnement, fortement souhaite.

Leadership dmontr dans les initiatives d''amlioration continue des processus et d''augmentation de la productivit.

Bilinguisme en franais et en anglais, l''oral et l''crit.

Solide connaissance de la suite Microsoft Office, de Microsoft Project, des bases de donnes et tableurs, de Visio et des systmes TMS/WMS.

Exprience dans l''utilisation d''outils aliments par l''IA pour soutenir l''analyse, la communication, la gestion de projet et l''amlioration des processus.

Solides comptences analytiques et de rsolution de problmes, avec la capacit d''analyser les donnes clients et oprationnelles, d''identifier les occasions et les risques, et de prendre de bonnes dcisions pour soutenir des mises en uvre russies.

Capacit travailler efficacement avec tous les niveaux de l''organisation dans un environnement d''quipe.

Solide sens politique, comptences en ngociation, diplomatie et influence organisationnelle, avec une forte orientation service la clientle et la capacit de naviguer dans des environnements complexes de parties prenantes et de favoriser l''alignement entre des groupes diversifis.

Permis de conduire valide requis.

Language Requirement: There are no language requirements for this position. POSTING DETAILS Location: 565 - Montral Hub Working Conditions: Office Environment Reports to: Manager Customer Solutions Regional --- Purolator is an equal opportunity employer committed to diversity and inclusion.

We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices.

During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation.

For AI-related inquiries only, contact .

To apply, visit our Careers Page.

We recognize that employees and their families are essential to our success.

We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact.

Learn more about our values at .

📌 Sales Engagement Consultant / Affichage de poste - Consultant en engagement (Montreal)
🏢 Purolator
📍 Montreal