Job Description Simple.

Inclusive.

Natural.

Social We are hiring for the role of Nordic Spa Housekeeping Supervisor.

Located at the Kananaskis Nordic Spa, each Nordic Spa experience is crafted to be as individual as our guests.

Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves, and others.

We are wellness redefined.

View our Experience: Achieving Excellence: Our Nordic Spa experiences are designed to be asindividualas each of our guests.

Rather than an experience in structure and conformity, our guests willfeel that our spaisa space that is thoughtfullyrestfuland physically comfortable.

Your role as Nordic Spa

Housekeeping Supervisor plays avital role in delivering on this promise.

You willlead and support the Spa Attendant

Teamin providingexceptional quality, cleanliness, and safety across all Nordic Spa facilities.

Your leadership and commitment to wellness will inspire your team to provide outstanding service whilemaintainingthat the facilityremainspictureperfect.

Wecommit to giving you the training and resources to be successful; achieving excellence is up to you.

Key Focuses Direct and lead the day-to-dayoperationsof thehousekeepingteam, ensuringdailytasks are assigned, priorities communicated and standards are consistently met.

Demonstratepride in your workbyleadingby exampleandfostering a positive, engaged, and collaborative team culture that reflects Nordic Spa values.

Workclosely with

Nordic Spa Housekeeping

Managerto support departmental goals, operational excellence, guestsatisfactionandoverallsuccess.

Identifytraining and development opportunities and provide ongoing support to ensure team membersmaintainquality, technical, and safety standards.





Demonstrate accountability and ownership by completing assigned responsibilities accurately and on time with minimal follow-uprequired.

Maintainunderstanding of company policies, standards, and safety requirements, and support teamadherence.

Support inventory and supply management by monitoring stock levels and communicating replenishment needs to ensure uninterrupted operations.(if applicable to the role) Promote a safe work environment by following andupholdinghealth and safety practices and procedures.

Exercise sound judgment, adaptability, and effective prioritization in a fast-paced environment.

Ensure all areas of the facility remain clean, well-maintained, and fully stocked through regularwalk-throughs, proactivelyidentifyingareas of focus andmaintenanceconcerns.

Support the staffon shiftincludingbreak coverage,monitoringattendance, and communicating operational staffing requirements.

Provide day-to-daysupportand leadership to Housekeeping team members,to ensure

Nordic Spastandards and expectations are consistently met.

Respond to operational, guest and team incidents during your shift by promptly addressing concerns,resolving issues whereappropriate,and escalatingmattersas necessary.

Other duties as assigned.

Completeswork processes and checkliststhatseamlesslysupportthe Core Value of Quality: We are committed to achieving excellence and upholding the highest standards in product and service.

Communicates, interacts, and behaves,supportingthe Core Value of Honesty: Honesty in action is doing what you commit to do in the manner you commit to doing it.

Contributes to a collaborative workplace,



supporting the Core Value of Family: Relationships are rooted in trust, honesty, respect, and gratitude.

One members success is the success of all in our family.

Experience/Passions/Education One yearofleadership experience within the hospitality,spaor housekeepingindustry is preferred Previoushousekeepingexperienceisanpreferred Excellent guest service, communication, and organizational skills Passion forwellness and providing exceptional guest experiences Strongattention to detailwith the ability toalways remain professional and courteous Dynamicandenthusiastic individual who thrives under pressure andexcels in afast-pacedenvironment while managing multiple priorities andresponsibilities Detail-orientedleader who canidentifytrainingopportunities, performancegapsand areas for continued team development Demonstrates professionalism, leads by example, turnschallenges intopositiveoutcomes,and embodies our

Core Values Health and safety conscious,with a commitment tomaintaininga safework environment First Aidand CPR certification isconsidered an asset Working Conditions This positionoperatesin a dynamic, quick-paced environment with frequent interaction with guests, team members, and other stakeholders.

Due to 365-day-a-year operations, this position will require you to work a variety of shifts including early mornings, late evenings,weekendsand holidaysand may involve extended hours during periods of high business demand.A significant portionof the role is performed outdoors in the fresh mountain air, with exposure to a wide range of weather conditions, including temperatures from -30C to +30C.

The position involves frequent standing, walking, bending, kneeling, pushing, and pulling, as well as occasional use of ladders, stairs, or ramps.

The employee must be able toliftupto 30 lbs asrequired.

📌 Nordic Spa Housekeeping Supervisor Kananaskis Nordic SpaKananaskis Village, Alberta Canada
🏢 Pomeroy Lodging
📍 Kananaskis