Full job description

Join the Milestone Dentistry Team! We are looking great Team Members to join our clinic. The ideal candidates for our clinic is a multi-tasker who values playing their part for the team. We are looking for someone who provides outstanding treatment to our valued patients.

Responsibilities:

Greet patients warmly and manage their check - in and check-out processes

- Schedule appointments and confirm patient visits using dental software such as Tracker
- Oversee scheduling patient appointments efficiently; optimize the time and schedules of the dental professional team by minimizing gaps between appointments
- Build patient relationships through ongoing dialogue and resolving any escalated patient issues promptly
- Responsible for the organization and co-ordination of office supplies, deliveries, petty cash, etc.
- Manage the day to day finances by reviewing and processing accounts payable and receivable
- collection of dental fees
- manage accounts receivable and payment plans
- interact with insurance companies (e.g. predeterminations, claim submission, etc)




- address all concerns in a timely manner with solutions that balance the needs of the business, patients and staff
- Work to improve clinic profitability by optimizing scheduling and reducing costs.

Requirements and Qualifications:

- Experience in optimization of scheduling patient appointments
- Experience maintaining a professional level of patient privacy
- Flexible schedule with ability to work evenings and weekends based on business needs.
- Robust organizational and multi-tasking skills
- Punctual and reliable
- Excellent interpersonal skills: demonstrated ability to adapt and respond to a variety of patients
- Experience with Dental practice management software (such as tracker) is considered an asset

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday

Experience:

- Front Desk dental office: 3-4 years (required)
- Tracker: 2 years (required)

Work Location: In person

Job Type: Full-time

Pay: $28.00-$32.00 per hour

Language:

- English (preferred)

Work Location: In person

📌 experienced Dental admin (Mississauga)
🏢 Milestone Dentistry
📍 Mississauga