Financial Services Business Manager

Audi Hamilton is seeking an experienced and motivated Financial Services Manager to join our dynamic and growing team.

A successful candidate will play a key role in delivering exceptional guest experience while managing all aspects of vehicle financing, leasing, and protection product offerings. You will work closely with our Sales team and customers to structure competitive financing solutions, present protection products, and ensure a smooth and professional delivery process.

What we’re looking for:

1. Sell Audi warranties, insurance, protection products, etc

2. Sell finance options to our customers

3. Prepare paperwork for delivery

4. Setup delivery with sales personal, service department, new car client

5. Complete paperwork and submit for funding

6. Maintain penetration goals on products, average gross per deliveries and funding accuracy

Deliver Value for the Customer:

- Establish and maintain good working relationships with clients to encourage repeat and referral business

- Ensure that customer concerns are handled tactfully, promptly, and according to the dealership guidelines

- Create an environment where customers are regularly communicated with

- Take the initiative to exceed customer satisfaction, even if it requires overcoming obstacles

- Ensure that every customer encounter is consistent with Audi Hamilton’s customer centric philosophy





- Understand the customer service measurements used in the Audi network

- Identify, recommend and support opportunities for methods/ process improvement

- Lead by example, help develop the sales team and present yourself as a positive role model

Develop Business Strategy

- Support Sales Managers through continued communication and regular meetings

- Coach and support the sales floor to sell business office products to optimize penetrations

- Work with the management team, Audi Canada, and Audi Finance on mutual goals

- Develop sales strategies to meet and exceed benchmark product penetrations goals

- Ensure claims, vehicle incentives and corporate programs are all submitted and paid

- Register all sold products with vendor and assist client with future claims

What we offer:

- Extremely competitive compensation and performance-based incentives

- A professional, team-oriented setting

- A family owned and managed operation with a community driven culture

- Individual and Family Benefit programs

- Training, development and career growth

If you are an experienced automotive finance professional looking to take the next step with a premium brand, we’d like to hear from you.

Pay: $100,000.00-$200,000.00 per year

Benefits:

- Dental care
- Extended health care
- Vision care

Work Location: In person

📌 Financial Services Business Manager (Canada)
🏢 Audi Hamilton
📍 Canada