Front End Administrator

Full-Time | Apollo Physical Therapy Centre | Ottawa

Who We Are

For over 20 years, Apollo Physical Therapy Centre has been one of Ottawa’s leading multidisciplinary rehabilitation clinics, helping people move better, feel better, and live healthier lives. We believe exceptional patient care begins with an outstanding patient experience, supported by a cooperative, high-performing team.

What We’re Looking For

We’re seeking an experienced (min 3 years) motivated administrator to oversee our front-end administrative team and help elevate the patient experience. The ideal candidate has experience in a multidisciplinary rehabilitation, chiropractic, physiotherapy, or sports medicine clinic, strong leadership and coaching abilities, excellent organizational and communication skills, and a passion for continuous improvement. Experience with Jane App and insurance programs (WSIB, MVA,



Veterans Affairs, extended health) is an asset.

Key Responsibilities

● Lead, mentor, and support the front-end administrative team.

● Deliver an exceptional patient experience from first contact through ongoing care.

● Optimize scheduling, workflows, and daily clinic operations.

● Monitor team performance and coach staff toward operational goals.

● Ensure consistent execution of clinic policies, procedures, and service standards.

● Identify opportunities to improve efficiency, systems, and patient satisfaction.

● Foster a positive, accountable, and collaborative team culture.

Compensation: Salary/hourly wage based on experience and qualifications.

Work Location: In person

📌 Front End Administrator (Ottawa)
🏢 Apollo Physical Therapy Centres
📍 Ottawa