We are seeking an experienced and highly organized MOA to join a gynecology practice, working primarily with one physician within a multi-physician practice. The ideal candidate will have a minimum of 3 years of experience in gynecology or a specialty medical office setting and be confident working independently in a busy clinical environment. Advanced working knowledge of Accuro EMR is essential.

We are looking for more than someone who can simply complete assigned tasks. We are seeking an experienced, proactive MOA who will take ownership of their role and look for ways to make the clinic run more efficiently.

This position requires more than strong administrative skills. The successful candidate will demonstrate critical thinking, sound judgment, initiative, attention to detail, and the ability to prioritize competing demands, while maintaining a compassionate and professional approach with patients. We value someone who can recognize an opportunity, think through a solution, and bring the idea forward rather than simply saying, “That's how we've always done it.”

If you are someone who enjoys being part of a team, takes pride in your work, treats patients with kindness and respect, and is always looking for ways to make things work better, we would love to hear from you.

Compensation
$28.00–$30.00 per hour based on experience and qualifications.
* There may be an opportunity for additional compensation based on demonstrated experience, initiative, and the ability to contribute to improved clinic efficiency and workflow.

Key Responsibilities

Patient Reception & Communication

- Greet patients in a professional, welcoming, and respectful manner.
- Answer and manage incoming telephone calls, emails, and patient inquiries.
- Communicate appointment information, preparation instructions, follow-up requirements,



and other relevant information to patients.
- Maintain a calm, compassionate, and non-judgmental and comply with privacy and professional standards.

Scheduling & Clinic Coordination

- Schedule consultations, follow-up appointments, procedures, and other clinical services appropriately.
- Coordinate the physician's schedule and assist in maintaining an productive clinic flow.
- Identify scheduling issues or gaps and use critical thinking to resolve them appropriately.
- Coordinate appointments with KGH, ensuring appropriate documentation is completed and sent ahead of procedure days.
- Anticipate scheduling challenges and proactively identify solutions.

Physician & Clinical Support

- Prepare charts and patient information prior to appointments.
- Prepare examination rooms and ensure supplies are adequately stocked.
- Support the physician with documentation, forms, requisitions, and other clinical administrative requirements.
- Assist with arranging and tracking follow-up appointments, investigations, procedures, and referrals.
- Support the physician in maintaining an organized and efficient clinic.
- Process incoming and outgoing referrals efficiently and accurately ensuring appropriate communication with referring physician offices
- Maintain and monitor appropriate waitlists.

EMR & Administrative Duties

- Advanced working knowledge of Accuro EMR is essential.
- Use Accuro effectively for scheduling, chart management, referral tracking, documentation, and day-to-day clinic workflows.
- Prepare correspondence, forms, generate consultation letters

Pay: From $28.00 per hour

Application question(s):

- Do you have experience working with accuro EMR ?

Experience:

- medical office assistant: 3 years (required)

Language:

- English (required)

Licence/Certification:

- medical office assistant certificate (required)

Work Location: In person

📌 Medical office assistant - Specialist Clinic (Kelowna)
🏢 Gynaecology & Obstetrics
📍 Kelowna