Employment Type: Full-time
Schedule: Monday to Friday, 9:00 a.m. to 5:00 p.m.
Work Location: In office

Position Overview

We are seeking a motivated and professional Business Development Representative to join our telecom and technology sales team.

This is an in-office, outbound sales position focused on identifying prospective business customers, initiating conversations and creating qualified opportunities for the sales team. The successful candidate will manage structured phone and email outreach cadences, maintain accurate CRM records and consistently follow up with prospective clients.

This role is well suited to someone who is confident on the phone, highly organized, comfortable working toward activity targets and motivated by developing new business relationships.

Key Responsibilities

- Conduct daily outbound prospecting through phone calls, personalized emails and LinkedIn outreach.
- Research and identify prospective business customers and appropriate decision-makers.
- Introduce the company’s telecom and technology solutions to potential clients.
- Engage business owners, executives, IT leaders and operational decision-makers.
- Qualify prospects by identifying their current services, business requirements, challenges, renewal timelines and potential opportunities.
- Schedule qualified discovery meetings for account executives and senior sales representatives.
- Build and manage consistent multistep phone and email outreach cadences.
- Complete timely follow-ups with prospects who have expressed interest.
- Manage assigned leads, accounts, opportunities and daily activities within the CRM.
- Maintain accurate CRM records, including contact information, call notes, email activity, follow-up dates and opportunity status.




- Develop and maintain a healthy pipeline of prospective business opportunities.
- Re-engage older leads, dormant accounts and previously identified opportunities.
- Work closely with the sales team to support prospecting campaigns, promotions and targeted market initiatives.
- Meet established expectations for outbound calls, emails, conversations, qualified leads and scheduled appointments.
- Participate in regular sales meetings, coaching sessions and performance reviews.
- Develop a working knowledge of the company’s telecom and technology products, services and value proposition.

Products and Solutions

The Business Development Representative may support prospecting for solutions including:

- Business mobility and wireless services
- Smartphones, tablets and connected devices
- Business internet and network connectivity
- Unified communications and collaboration solutions
- Microsoft Teams and cloud-based communication services
- IoT and machine-to-machine solutions
- Mobile device management
- Technology hardware and related business services

Qualifications

- Previous experience in inside sales, business development, telemarketing, lead generation or customer acquisition is preferred.
- Experience in telecommunications, technology or business-to-business sales is considered an asset.




- Strong verbal communication skills and a professional telephone presence.
- Comfortable making a high volume of outbound calls and initiating conversations with new prospects.
- Strong written communication skills for professional email outreach.
- Experience using a CRM to manage contacts, activities, follow-ups and sales opportunities.
- Organized, dependable and able to manage multiple prospects and follow-up commitments.
- Comfortable working with activity targets, performance goals and measurable expectations.
- Able to handle rejection professionally and maintain a positive, persistent approach.
- Strong attention to detail and commitment to maintaining accurate CRM information.
- Coachable, accountable and willing to continuously improve.
- Comfortable working independently while contributing to a collaborative sales environment.

What Success Looks Like

Success in this role will be measured through:

- Consistent completion of outbound phone and email activities
- Meaningful conversations with qualified business prospects
- Accurate and timely CRM management
- Qualified meetings scheduled for the sales team
- Development of a consistent new-business pipeline
- Effective follow-up and progression of prospective opportunities
- Contribution to overall sales and revenue objectives

Working Conditions

This is a full time, in-office position working Monday to Friday from 9:00 a.m. to 5:00 p.m. The role requires regular computer use, telephone-based prospecting and consistent daily management of CRM activities and outbound sales cadences.

Pay: $41,600.00-$55,000.00 per year

Benefits:

- Casual dress
- Company events
- Dental care
- On-site parking
- Vision care

Work Location: In person

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