About the Role

As Valentini Hair Design expands its operating hours, we are seeking an enthusiastic, highly organized Front Desk & Salon Experience Associate to join our administrative team.

Working directly alongside our full-time Salon Coordinator, you will serve as the welcoming face and operational anchor of our boutique salon. This role is ideal for someone who thrives in a fast-paced environment, delivers exceptional guest care, and is eager to grow within our business.

We are offering this position as Full-Time or Part time (with potential to expand into full-time). For candidates who show leadership, initiative, and drive, this role offers clear pathways to advance into Salon Coordinator and Management opportunities.

About the Salon

Located in a beautifully restored, century-old home in Guelph, Valentini Hair Design is an award-winning boutique salon recognized locally and internationally for creative excellence. Our culture is rooted in exceptional client care, professional development, and a supportive team atmosphere.

What We Offer

- Flexible Hours: Full-time or part-time scheduling options to accommodate extended salon hours.
- Growth & Advancement: Direct potential for career growth into senior coordinator and salon management roles.
- Benefits Package: Health and dental benefits available for full-time positions. Minimum 20 hours a week.
- Comprehensive Training: Side-by-side training and mentorship working with our experienced Salon Coordinator.
- Inspiring Environment: A beautiful, heritage-rich boutique atmosphere supported by high-end retail brands, including Kérastase, Kevin.Murphy, Dermalogica, and Eva Garden Makeup.

Key Responsibilities

- Guest Hospitality: Warmly welcome guests upon arrival, manage flow, and ensure a seamless, high-touch salon experience.




- Appointment Management: Handle incoming phone calls, online bookings, and schedule optimization using our salon management software.
- Front Desk Operations: Manage guest check-ins, payment processing, product checkout, and daily register balancing.
- Retail & Brand Guidance: Assist clients with retail hair and skincare recommendations based on team guidance.
- Salon Support: Collaborate with the Salon Coordinator to maintain front desk presentation, retail display organization, and smooth daily communications across the floor.

What We Are Looking For

- Exceptional Communication: Friendly, polished, and articulate demeanor in person, on the phone, and via email.
- Strong Organizational Skills: High attention to detail, ability to multitask gracefully, and comfort handling fast-paced scheduling.
- Team-Oriented Mindset: A positive, collaborative attitude—someone eager to support both our guests and our creative styling team.
- Growth Mindset: Strong work ethic with a desire to take on leadership responsibilities over time.
- Experience: Previous customer service, administrative, retail, or salon front desk experience is an asset (though comprehensive training is provided).

How to Apply

If you are organized, customer-focused, and ready to grow your career within an industry-leading boutique salon, we would love to hear from you.

Please submit your resume and a cover letter expressing why you think you’d be a great fit for the team to [email protected].

Note: Following the review of applications, selected candidates will be contacted to schedule interviews taking place on Monday, August 31. Please submit all materials electronically.

Pay: From $18.00 per hour

Benefits:

- Dental care
- Life insurance
- Vision care

Work Location: In person

📌 Front Desk & Salon Experience Associate (Canada)
🏢 Valentini Hair Design
📍 Canada