Quality Assurance Inspector – Damage Prevention

Locate Services

Full-time, existing vacancy

Pay: CA$30.00–CA$38.00 per hour | Job Type: Full-time | Work Location: On the road

We use AI in our hiring process. AI tools may be used during resume screening and assessment.

Job Summary

We’re seeking a detail-oriented QA Inspector to audit completed utility locates and drive field quality across our Locate Services team. Day to day, you’ll field-audit locates against an audit checklist — verifying paperwork, sketches, and field marks against the actual plant — log any findings, track them to close-out, and coach locators (DPTs) on what those audits reveal. The role comes down to two things: accurate locate audits, and turning findings into practical training that improves field performance.

Key Responsibilities

- Conduct field audits of completed locates using a Field Audit Checklist — verifying request information, sketch, located-area boundaries, measurements, and marking against the actual plant
- Re-sweep plant with locating equipment and confirm marks fall within tolerance, documenting any deviations
- Record every failed line as a finding; assign severity, root cause, and corrective action, and track each to verified close-out
- Deliver coaching and training to DPTs based on audit findings — turning recurring issues into targeted, practical guidance
- Identify trends across audits and near-misses, and recommend process and training improvements
- Complete near-miss/ILR reports and review deviations with the applicable utility as required




- Maintain audit records, findings trackers, and QA metrics/dashboards
- Ensure work aligns with CCGA/ORCGA best practices, client standards, and Ontario One Call requirements

Qualifications

- Working knowledge of underground utility locating and damage prevention
- Ability to read and verify locate sketches and field marks; comfortable using a locating equipment and measuring tools
- Experience conducting audits, inspections, or quality reviews preferred
- Excellent attention to detail and documentation skills
- Able to give clear, constructive feedback and coaching to field techs
- Ability to analyze data, identify trends, and make recommendations
- Proficient in Microsoft Office (including Excel for trackers and dashboards)
- Valid driver’s license and ability to travel to field locations as required

Preferred Qualifications

- ORCGA Damage Prevention Technician (DPT) certification or similar
- Experience with ticket management systems and QA tracking tools
- Background in safety, compliance, or risk management

Work Environment & Physical Requirements

- Combination of office and field work
- Ability to walk job sites, stand for extended periods, and work outdoors in varying weather
- Occasional lifting of up to 50 pounds

Benefits

- Dental care
- Extended health care
- Life insurance
- RRSP match
- Vision care

Pay: $30.00-$38.00 per hour

Perks:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Work Location: On the road

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